Shipping policy

Shipping, Refunds & Warranties

When will my order ship?
It can take 1-3 business days to process orders regardless of the shipping method selected at checkout. During holiday sales and promotions, orders may take up to 3-5 business days for our warehouse to process and ship your order.

Refunds
How long does it take to get a refund?
Once your return is received and inspected, please allow up to 14 business days for the refund to be processed.

Is Package Protection refundable?
Package Protection purchased at checkout is non-refundable once the order has shipped.

Are original shipping costs and customs duties refundable?
Original shipping charges, shipping insurance, and customs duties are non-refundable.

Warranty Policy
We stand by the quality of our products with a manufacturer's lifetime warranty against defects in materials and workmanship. To view our full warranty policy, please click CLICK HERE

How Do I File A Warranty Claim?
If you have experienced an issue with your NOMATIC product that is covered by our lifetime warranty, you can file a warranty claim with the following pages.

For items ordered directly from NOMATIC.COM, please click HERE

For orders purchased from an authorized dealer other than NOMATIC.COM, please click HERE

You can view our full warranty policy HERE